Last Updated: June 2026
Welcome to InstenChat ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect the following information:
- Name
- Email Address
- Phone Number
- Business Information
- Billing Information
- WhatsApp Business Account Information
- Usage Data and Analytics
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process subscriptions and payments
- Improve platform functionality
- Provide customer support
- Send service-related notifications
- Ensure platform security and compliance
WhatsApp Data
InstenChat integrates with the WhatsApp Business Platform provided by Meta. We do not sell, rent, or share your WhatsApp conversations with third parties except as required to provide our services or comply with legal obligations.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
We may use third-party services including but not limited to:
- Meta (WhatsApp Business Platform)
- Razorpay
- Google Analytics
- Pusher
- Google reCAPTCHA
These providers have their own privacy policies governing the use of your information.
Cookies
We may use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.
User Rights
You may:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Contact us regarding privacy concerns
Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@instenchat.in
Website: https://instenchat.in
Company: InstenTech Technologies
